Conference Registration FAQ

Frequently asked questions about registering for UNAVSA-14
What are the steps for UNAVSA-14 registration?
  1. Go to events.unavsa.org and sign up for a new account.
  2. Fill out the required information.
  3. Press the PayPal button after all necessary information is entered.
  4. Your information will be recorded and reserved, and you’ll be redirected to the PayPal site.
  5. Fill out all required information for payment on PayPal. Once payment is completed, you’ll receive a receipt from PayPal. Please keep this for your records!
  6. In your profile, you payment will be shown “pending.” All transactions will be cross checked by Registration staff.
  7. You will be notified when the status of your account changes once payment has been verified.
Why is my payment showing up as “pending?”

Our team depends on PayPal to send us a confirmation that your payment has gone through. Only then will our staff approve you to move on with the rest of the process for confirmation.

I was charged through my PayPal, but it says I am not registered, what can I do?

Conference staff is working around the clock in order to sort through inconsistencies. We ask that you hold off on any other purchases regarding conferences until we can confirm that you are registered.

How do I get on the waitlist?

The waitlist is now closed. We know how excited everyone was to register for our event, however there were limited spots. Do not fret, there are still opportunities to attend conference such as the Scholarships, signing up to be a performer, or volunteering to be a Family Leader. Please continue to follow our social media channels to find other opportunities to engage with us.

How long does it take to verify my payment?

With the new system, we manually cross check all information. Due to the high registration demand, it’ll take some time to match up all the necessary information. Please be patient as we go through this process.

Why can’t I pay for hotel?
  1. If your account shows “pending,” registration staff hasn’t verified your payment. Please be patient as this is a manual process, and we depend on PayPal for confirmation of cleared payments. Once your account has been verified, you’ll get an email confirmation for you to continue the process.
  2. Currently hotel registration hasn’t opened yet. Please follow our social media channels or sign up for our newsletter for updates.

Newsletter: unavsa.org¬†(scroll down and you’ll see “Join Our Email List”)
Facebook: Union of North American Vietnamese Student Associations (UNAVSA)
Instagram: @UNAVSA 
Twitter: @UNAVSA
Snapchat: unavsa

I keep getting an error message, what should I do?

Please send details of your situation to conference.registration@unavsa.org, and we will be happy to look into the situation!